Shampoo Plum And Caramel

Frequently Asked Questions

• How can I get a discount coupon?

  Register on our website and subscribe to the BES newsletter to receive a 7% discount coupon.

  Simply create your account and accept the BES News subscription during registration. Once your subscription is completed, you will receive an email with your promotional code.

  Register And Subscribe

  The promotional code will be sent automatically to the email address used for your newsletter subscription.

• Do you offer international shipping?

  No. BESonline.es ships exclusively within Spain, including mainland Spain, the Balearic and Canary Islands, Ceuta, and Melilla. We do not deliver outside Spanish territory.
  BES Spain is the authorised distributor of BES (Beauty & Science) in Spain and operates under the direct supervision of the brand, ensuring authenticity, technical support, and professional service.

• What secure payment methods are available for products?

  In our online store you can pay by credit/debit card, PayPal, or secure bank transfer. All transactions are encrypted and protected to guarantee a safe shopping experience.

• Do you offer professional technical support for BES products?

  Yes. BESonline.es, the authorised distributor of BES (Beauty & Science) in Spain, has a specialised technical team of professional colourists and trainers. Our experts provide personalised advice on the use and application of BES colouring, treatment, and hair care lines, helping professionals achieve optimal salon results. BESonline.es operates under the direct supervision of the BES brand, ensuring authenticity, technical support, and professional education.

• What special conditions do you offer for BES salon owners?

  BES salon owners enjoy exclusive benefits, such as volume discounts, private training sessions, and professional promotional materials.

  To join the BES PRO program, simply register as a PRO customer on our website. Once your account is approved, you will have access to special conditions for professionals.

  Register As A PRO Customer

• What is the BES Academy and how can I join its trainings?
  The BES Academy (Beauty & Science) offers in-person and online courses designed for professional hairdressers. You can enrol through our sales team or contact customer service to learn about the schedule and participation conditions.
• How can I attend the BES Trend Event in Milan?

  The annual BES Trend Event in Milan showcases the latest hairdressing and colouring collections. Contact our sales team for information about registration and participation requirements.