Privacy Policy
5 Element Bes Spain S.L. (hereafter “BES Online”) located at Avda. La Resina, 70, 29689 Estepona (Málaga), is the data controller for all personal information collected through the online store https://besonline.es
All processing is carried out in accordance with the EU General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 (LOPDGDD).
📌 1. Data we collect.
During account creation or purchase, we may request:
- Full name
- Shipping and billing address
- Phone number and email
- Identification number (DNI, NIE or Passport) required for invoice issuance
- Payment information (not stored by BES Online)
📌 Payment data is not stored nor visible to BES Online and is processed exclusively by secure external payment platforms.
🧾 2. Purpose of data processing.
Your data is used to:
- Process and deliver orders
- Issue invoices under Spanish tax regulations
- Fulfil legal and accounting requirements
- Provide order-related communication
No marketing emails are sent without your explicit consent.
🗃️ 3. Data retention.
Invoice-related data will be retained for a minimum of 5 years, as required by Spanish tax law.
💾 4. Data storage and security.
Data is stored locally and securely using the internal software FactuSOL, with no external access.
🔒 Security measures include:
- Access restricted to authorized staff only
- Protected local backups
- Data is not transferred to third parties except under legal obligation
🔐 5. User rights.
Users can request access, rectification, deletion, limitation, portability, or objection by contacting:
📧 info@besonline.es
🌍 6. International transfers.
We do not perform international data transfers.
🍪 7. Cookies
Cookie usage is described in our Cookie Policy, available on this website.
📣 8. Contact
5 Element Bes Spain S.L.
📧 info@besonline.es
📍 Avda. La Resina, 70 29689 Estepona (Málaga)