Frequently Asked Questions

• Do you offer international shipping?

  No. BESonline.es ships exclusively within Spain, including mainland Spain, the Balearic and Canary Islands, Ceuta, and Melilla. We do not deliver outside Spanish territory.
  bes.loc is the authorised distributor of BES (Beauty & Science) in Spain and operates under the direct supervision of the brand, ensuring authenticity, technical support, and professional service.

• How can I get a BES discount coupon?
  To receive a BES discount coupon, simply subscribe to our newsletter. We also launch special promotions during selected campaigns and seasonal events.
• What secure payment methods are available for BES products?
  In our online store you can pay by credit/debit card, PayPal, or secure bank transfer. All transactions are encrypted and protected to guarantee a safe shopping experience.
• Do you offer professional technical support for BES products?

  Yes. BESonline.es, the authorised distributor of BES (Beauty & Science) in Spain, has a specialised technical team of professional colourists and trainers. Our experts provide personalised advice on the use and application of BES colouring, treatment, and hair care lines, helping professionals achieve optimal salon results. BESonline.es operates under the direct supervision of the BES brand, ensuring authenticity, technical support, and professional education.

• What special conditions do you offer for BES salon owners?
  BES salon owners enjoy exclusive benefits, such as bulk order discounts, private training sessions, and professional promotional materials. To join the BES professional programme, please contact our sales team.
• How can I attend the BES Trend Event in Milan?

  The annual BES Trend Event in Milan showcases the latest hairdressing and colouring collections. Contact our sales team for information about registration and participation requirements.

• What is the BES Academy and how can I join its trainings?
  The BES Academy (Beauty & Science) offers in-person and online courses designed for professional hairdressers. You can enrol through our sales team or contact customer service to learn about the schedule and participation conditions.